Privacy Policy
Last updated: June 2026
1. Who We Are
WanderPeng (wanderpeng.com) is a China travel planning and custom tour service operated by Peng. If you have questions about this policy, contact us at hi@wanderpeng.com.
2. Information We Collect
We collect information you voluntarily provide and certain data automatically when you use our site:
- Contact information — name, email, phone number when you use our contact form, trip builder, or newsletter signup.
- Chat communications — messages you send through our AI chat widget and WhatsApp.
- Usage data — pages visited, time spent, scroll depth, and click interactions to improve our site and content.
- Device information — browser type, operating system, language preference, and approximate location (country level).
- Cookies and similar technologies — see Section 5 below.
3. How We Use Your Information
- Respond to your inquiries and provide trip planning services
- Improve our website content, tools, and user experience
- Send occasional travel tips and updates (only with your consent)
- Analyze site usage patterns to optimize our content strategy
- Prevent abuse and maintain site security
4. Third-Party Services
Our site integrates with the following third-party services:
- Google Analytics — anonymous usage analytics (optional, configured via site settings)
- Tidio — optional live chat integration (configured via site settings)
- WhatsApp — direct messaging for inquiries
- Vercel — hosting platform (see Vercel's privacy policy)
Each service operates under its own privacy policy. We encourage you to review them.
5. Cookies
We use only essential cookies for site functionality (locale preference, visitor ID). We do not use advertising cookies or third-party tracking cookies beyond what is required for Google Analytics (which you can disable in your browser settings).
You can control cookie preferences through your browser settings. Disabling essential cookies may affect site functionality.
6. Data Storage and Security
Your data is stored securely on our servers. We implement reasonable technical measures to protect your personal information. Chat conversations and contact form submissions are retained for service quality purposes and automatically deleted after 30 days.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of analytics tracking
- Withdraw consent for email communications at any time
To exercise these rights, contact us at hi@wanderpeng.com.
8. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent changes.